Privacy Policy

1. Introduction

Healaera ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, emotional wellness assessments, practitioner directory, courses, and related services. By using Healaera, you consent to the practices described in this policy.

2. Information We Collect

We may collect:

• Account information: name, email address, password (hashed), and role (e.g., user, practitioner, trainer) when you sign up.
• Assessment data: responses to our emotional wellness questionnaires and resulting remedy recommendations, used to personalize your experience.
• Practitioner profile data: for practitioners, we may collect specialty, experience, location, bio, certifications, and profile documents you upload.
• Usage data: how you use our site (e.g., pages visited, features used) to improve our Services.
• Device and log data: IP address, browser type, and similar technical information.

3. How We Use Your Information

We use your information to: provide and personalize our Services (including assessments and practitioner matching); process registrations and applications; communicate with you about your account and our offerings; improve our platform and content; comply with legal obligations; and protect the security of our users and platform. We do not sell your personal information to third parties.

4. Sharing of Information

We may share information with: (a) service providers who assist us (e.g., hosting, analytics), under strict confidentiality; (b) practitioners you choose to connect with, only as needed for your sessions; (c) authorities when required by law or to protect rights and safety. We do not share your assessment results or sensitive wellness data with advertisers or for marketing by third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or loss. Passwords are stored in hashed form. You are responsible for keeping your login credentials secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. You can update account and profile information through your account settings. To exercise other rights or ask questions, contact us using the details below.

7. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can manage cookie settings in your browser. For more detail, see our Cookie Policy if available on the site.

8. Children

Healaera is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of Healaera after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, please contact us through the contact information on our website. For our rules and terms of use, see our Terms of Service.